Job Description and Responsibilities

Not limited to the following:

Primary Tasks:

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

Job Requirements:

• Work experience as a Retail Sales associate, Sales representative or similar role (preferred but not a must)
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Working knowledge of customer and market dynamics and requirements
• Hands-on experience with POS transactions
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Availability to work flexible shifts

Other information

• Ability to work on weekends and on retail hours
• Working location: Town (Orchard area)